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FOR HOTEL GROUPS

Shared standards.
Distinctive hotels.

One approach across your portfolio. Each hotel keeps its own voice, knowledge, offers and team.

BUILT AROUND EACH PROPERTY

Every hotel still feels like itself.

Coastal resort
Coastal resort
City hotel
City hotel
Boutique retreat
Boutique retreat
Illustrative property configurations

GROUP CONTROL

Set the standards. Keep local ownership.

See property activity, open requests and configuration in one operating view. Keep each hotel’s identity and permissions.

Interface preview · Test dataActual portfolio interface showing property conversations, open requests, stay inquiries and configuration with sample data
Actual product interface · Test data · Operational counts, not measured revenue results
What can a group see across its hotels?

The portfolio view brings together guest conversations, open requests, stay inquiries and accepted offers for properties the user is authorized to manage. Each property has its own knowledge, offers, voice profiles and configuration. These are operational counts; revenue lift is assessed separately using the pilot’s agreed method.

How are hotel knowledge and updates managed?

Assign hotel or department owners to policies, services and prices. Review updates before publishing and keep a record of important changes. Define shared standards and what may vary locally.

Who can access each property’s information?

Roles specify who can view, approve and change information. Property boundaries, ownership and group-level reporting are validated during setup. Use common outcome definitions while keeping property differences visible.

How are guest memory and payments handled?

Stay context and saved preferences are separate. Identity, guest permission, retention and deletion are agreed before reuse across visits or channels. For enabled Stripe checkout, card details go directly to Stripe; HC receives a tokenized reference. Payment actions require a validated connection. Review current controls in the trust center during procurement.

Explore the trust center

GETTING STARTED

Your first hotel.
Four clear steps.

  1. 01

    Share your hotel

    Your services, prices and guest information.

  2. 02

    Set the rules

    Approve offers, channels and team responsibilities.

  3. 03

    Try it together

    Test real guest conversations before launch.

  4. 04

    Launch & measure

    Start at one hotel. Review results before expanding.

Launch timing depends on the agreed scope and connections.

See the setup plan

THE OUTCOME-BASED PILOT

Start with one hotel.
Pay for proven value.

No upfront software or standard setup fee for a qualified pilot. Agree how value is measured before launch. No verified lift means no success fee.

Discuss your pilotSee the pilot terms
Success fee: an agreed share of additional contribution after costs. Custom connections and optional hardware priced separately.