Accessibility Is Part of Hospitality.
Great hospitality welcomes everyone.
We believe the same principle should apply to technology.
Hotel Companion is designed to be usable, readable, and navigable by as many people as possible—including guests and hospitality professionals who rely on assistive technologies.
Our Commitment
We are working to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
These guidelines help make digital experiences perceivable, operable, understandable, and robust for people with a wide range of abilities.
Accessibility is not a one-time project.
It is an ongoing commitment we revisit as our product and our standards evolve.
What We Focus On
Readable color contrast and typography.
Clear, consistent navigation and structure.
Keyboard operability for interactive elements.
Visible focus states.
Respect for reduced-motion preferences.
Meaningful text alternatives for non-text content.
Forms with clear labels, states, and error messages.
Content that remains legible without JavaScript where possible.
Voice and Conversation
Hotel Companion is built around natural conversation—by voice or text.
For many guests, conversation is itself a more accessible interface than menus, apps, and small touch targets.
We continue to invest in making both the voice and text experiences work well with assistive technologies.
Ongoing Improvement
Accessibility standards, assistive technologies, and best practices change over time.
We regularly review our website and platform, and we prioritize accessibility as part of how we design and build.
Feedback
If you encounter an accessibility barrier, or you have a suggestion, we want to hear from you.
Your feedback helps us improve for everyone.
Contact: accessibility@axionari.com
Please describe the page or feature, the issue you experienced, and the assistive technology or browser you were using, if applicable.
Our Belief
Technology should never stand between people and hospitality.
It should quietly help everyone feel welcome.